Teams with high variability in incoming workload, face significant challenges in trying to organize their work in a fast productive manner. A quick controlled Triage process can boost performance without overloading team resources.
Service level is a key deliverable in any lean lab project, and the business will not tolerate poor lead time performance in order to deliver benefits elsewhere.
When designing lean lab solutions, a key design target is to be as productive as possible, while delivering consistently against the lead time targets of the business.
One of the key goals of ‘Lean Lab’ is to create lab processes that operate and are resourced at the ‘levelled demand rate’. This enables the Lab to efficiently and productively meet the needs of the business.